August 15, 2007 1 Comment
Now I am not normally one to rant, at least not on a blog, but today I encountered something that makes me just mad…..and I mean hopping mad.
I have just finished writing a review paper on poly(2-oxazolines)…a class of polymers close to my heart. As it is a review paper, I have included some figures, which were taken from the original research papers forming part of the review. Given that these were not my figures and that I respect and honour the copyright of other authors who have worked hard to produce high-quality and illustrative figures for their publications and the copyright of publishers who have been assigned those rights by an author, I went off to request permissions for re-use of copyrighted material from the relevant publishers. The review was based on about 150 papers, and I had taken figures from a few of them…ACS, RSC…no problem. Their procedures are all more or less automated and relatively pain free, although time consuming. And then, well then I came to Elsevier……
Elsevier has outsourced their copyright clearance procedure to a company called the Copyright Clearance Centre (I have included the link for your edification), which, on its website claims to “help to advance education, innovation and the free flow of information.” So far so good. Following Elsevier’s instruction, the first thing I have to do to obtain permission, is to go and find the resource I took the figure from on ScienceDirect. So off I go and locate the relevant journal (Talanta) and citation on Science Direct. Next, the website instructs me to find the abstract of the paper and to press the “Request Permissions” button.
Pressing this button launches a pop-up window which asks me what I want to do and I make my selections:
I am somewhat curious as to why it asks me which currency area I am currently in, but decide to ignore it for the moment. Having made my choices, I hit the “continue” button. I am then asked to set up an account as I have never used rights link before. Ok, getting tedious, but I hit the button to set up an account (note: none of this is necessary with the other publishers). I am now taken to a page where the anger really sets in: they are asking me how I want to pay.
How I want to pay?? All I want is to request permission for reuse of one small figure. I do not want to pay anything – my institution is subscribing to the journal for me. Why on earth would you want to lump requests for re-use of copyrighted material together with a business process that may be appropriate for the purchase of pay-per-view access? If I do not want to have pay-per-view access, why do I need to hand over payment details? However, the dropdown menu only gives me the opportunity to choose between a credit card payment and an invoice.
Hmmm…..on I go and fill in my details hoping that the “payment” thing is just going to go away down the line. But no such luck and sure enough, on the next screen I am being asked for my credit card details IN ORDER TO BE ABLE TO SET UP AN ACCOUNT to request re-use permissions.
At this stage, I broke off the procedure. I understand that it might be convenient for the “Copyright Clearance Centre” to set up an account for me in such a way, that if I ever wanted to purchase a journal article from one of their customers, they have all the necessary information. IT IS NOT CONVENIENT FOR ME. All I want is permission to re-use a figure in a paper. I do not think that I should have to hand over my credit card details for this and I refuse to do so.
So what is the consequence of this? I am not prepared to set up a Rightslink account with the Copyright Clearance Centre under these circumstances. Therefore I cannot obtain permission to reproduce the figure I wanted and therefore I cannot use the figure in my paper. Furthermore, there is the personal inconvenience: I now have to throw the figure out of the manuscript and to renumber all of my figures in the text. This will cost me at least half an hour.
More significantly though, this has a negative impact on scientific dissemination. On the grand scale of things, it is only a tiny thing, but in effect this has stopped me from re-using a figure created by other scientists, which, I am sure, have a vested interest in their research being talked about, evaluated and disseminated. That is part of a scientist’s core business. The Copyright Clearance Centre has neither helped to advance education and innovation, nor indeed the flow of information, but rather has impeded it. And Elsevier is indirectly guilty: they have not done their best for their authors by helping to disseminate their science, but are collaborating with an organisation which actually puts people off reusing science. They have allowed requests for re-use of material to be lumped into the same procedure used for the purchase of pay-per-view articles. At best that is thoughtless and very poor customer service.
Now as I say, I don’t like to rant, but this kind of thoughtlessness makes me mad.